Remote and Smart Hands

Colocation Northwest operates its Network Operations Center inside our Tacoma data center. From here we provide Remote Hands services to all of our facilities, and dispatch technicians to perform Smart Hands maintenance onsite. In addition to regular health checks and upkeep, Colocation Northwest can take delivery of your hardware then assign our Smart Hands team to perform installations and upgrades.

With the addition of IT consulting services and comprehensive deployments, often planned and supervised by our Expert Hands team made up of lead engineers and senior technicians, Colocation Northwest can meet almost any IT need.

Smart Hands

When you need a technician to access the equipment in your racks—perhaps to swap out a hard drive, pre-wire patch panels or setup new hardware—our Smart Hands support places our dependable on-premises team at your disposal. Get the invaluable IT services you need when you cannot be here or prefer not to be.

Colocation Northwest's Smart Hands gives your team total freedom to manage colocated equipment. Our skilled and knowledgeable staff can handle the largest or most troublesome projects or troubleshooting problems.