Remote and Smart Hands

Colocation Northwest operates its Network Operations Center inside our Tacoma data center. From here we provide Remote Hands services to all of our facilities, and dispatch technicians to perform Smart Hands maintenance onsite. In addition to regular health checks and upkeep, Colocation Northwest can take delivery of your hardware then assign our Smart Hands team to perform installations and upgrades.

With the addition of IT consulting services and comprehensive deployments, often planned and supervised by our Expert Hands team made up of lead engineers and senior technicians, Colocation Northwest can meet almost any IT need.

Remote Hands

24 hours a day, 7 days a week, 365 days a year—Our Network Operations Center quickly and efficiently handles onsite issues and routine tasks, saving your technicians from unwanted data center visits. Replace the necessity of hiring costly IT coverage with Colocation Northwest's on-site experts.

Smart Hands

When you need a technician to access the equipment in your racks—perhaps to swap out a hard drive, pre-wire patch panels or setup new hardware—our Smart Hands support places our dependable on-premises team at your disposal. Get the invaluable IT services you need when you cannot be here or prefer not to be.

Colocation Northwest's Smart Hands gives your team total freedom to manage colocated equipment. Our skilled and knowledgeable staff can handle the largest or most troublesome projects or troubleshooting problems.

Expert Hands

For advanced projects, Colocation Northwest offers Expert Hands service managed, performed and supervised by our senior engineers. From planning and procurement, to deployment and configuration, Colocation Northwest is ready to take-on projects other data center and colocation companies will not touch.

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In Our Data Center and In Our Care, Your IT Is in Good Hands.

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Remote and Smart Hands

Remote Hands

Smart Hands

Expert Hands