Colocation Northwest NOC Notifications Outage notifications and service affecting announcements for Colocation Northwest en-us Copyright 2020 2020-08-11T17:02:16+01:00 Colocation Northwest NOC Notifications Eastgate Datacenter Issue (Resolved) - 2020-08-11 11:32:31 20:24 - A fire sensor has gone off in our Eastgate datacenter. Engineers are already on sight. As a precaution HVAC cooling in the facility has been temporarily disabled until the alarm has been cleared and the cause of the alarm is determined. Temperatures are expected to spike in the facility until such time as D.C. cooling can be re-enabled. We will update this notice as more information becomes available. 20:35 - The fire alarm has been cleared. The fault has been traced to a floor HVAC motor that was overheating. This unit has been disabled until it can be repaired. HVAC service is being restored to the facility and sufficient reserve cooling is available to cover the disabled unit. Engineers will remain on site and temperatures should start returning to normal over the next few hours. 8/11 10:02 - Failed HVAC has been fully repaired. All systems nominal. If you have any questions please email 2020-08-11 11:32:31 Connectivity Issues Tacoma Seattle - 2020-07-27 23:36:28 16:51 We are aware of some users experiencing connectivity issues between the Tacoma and Seattle datacenters. Network admins are investigating. We will provide updates as they become available. **UPDATE** 23:31 Network Administrators have identified and resolved a hardware issue with one of our ring routers. Service has been restored. If you are still experiencing issues please contact support. Colocation Northwest 2020-07-27 23:36:28